Comments on: #02 DFQ - Focus your effort on getting attention

By: Denis

Denis — Thu, 29 Jul 2010 13:47:03 +0000

My custumers are be agents and publishers . So today , I am working on my book proposal to amke it as attractive as possible.

By: Arlene, Creating Abundance Enthusiast

Arlene, Creating Abundance Enthusiast — Thu, 22 Jul 2010 04:28:21 +0000

Today, I was in a meeting with a person who I am teaming with to present a workshop using both of our expertise combined in a new way. During the meeting I shared with her several resources from my field that I thought would be helpful to her. As we were parting, she said she thought she should take my Course!

By: Claire

Claire — Thu, 08 Jul 2010 23:42:51 +0000

Providing a summary of upcoming deadlines will capture some of my colleagues attention. Some may be away, have other important engagements or assume it is the responsibility of another. A follow up phone call is a great way to find out where they were at with the work and whether there is anything I can do to assist. It is necessary to be very proactive with capturing their attention, in order to achieve the outcome.

By: Keith

Keith — Wed, 23 Jun 2010 00:25:14 +0000

In science, I guess my “customers” are anyone who is a potential future collaborator. I talk to at least one person most days about the work I do, the science I’m interested in and in return they tell me what they do and are interested in, what they’re trying to achieve, etc. It’s kind of like advertising - eventually I discover someone who needs what I can do and often they have something I need.

By: Mark

Mark — Fri, 18 Jun 2010 07:16:46 +0000

I don’t deal with customers directly very often and when I do it is frequently via email which is very impersonal and very easy for the recipient to ignore and therefore impossible to gain their “attention”. If possible I prefer to use the phone and engage with them on a more personal level.

By: Caroline

Caroline — Thu, 17 Jun 2010 04:01:05 +0000

I don’t deal with ‘customers’ on a daily basis but when I do I try to give them a little more than they had bargained for at no extra cost (or if you choose to turn that around, promise less than I intend delivering so it is always easy to please!).

By: Angela

Angela — Thu, 03 Jun 2010 00:59:46 +0000

I requested some information from a colleague. I build up personal relationships with colleagues and collaborators- often assist them and find, like today , that they are willing to assist me.

By: Brendan

Brendan — Thu, 03 Jun 2010 00:10:20 +0000

we had a tree fall through our fence and we want to claim the damages through our insurnace so we 9my wife and I) are doing a bit of a sell to maximise the claim

By: Andrew Mc

Andrew Mc — Wed, 02 Jun 2010 04:29:16 +0000

While I am not in Sales, I did try to capture my customer’s attention by showing enthusiasm and passion for a topic they have genuine concerns with and are passionate about themselves.

Not yet sure how it went as the customer has apparently been raising this issue for years with no support previously shown by superiors or my department.

By: Emma

Emma — Mon, 31 May 2010 00:51:49 +0000

I don’t have any actual ‘customers’, however lately I have noticed email requests at work have not been providing the desired results (too easy to ignore!).
Have switched to phone calls and face to face interaction where possible.